Bringing together the operations technology and information technology

A typical manufacturing organization always has kept operations and information quite a bit separate. Information technology systems mean every part of the business system that builds, processes, stores and transmits the data of the organization. Operations technology on the other hand is the stuff that runs factory, machines or logistics systems as well as environmental control. Typically, this was a disparate software environment with proprietorial or bespoke software that’s used for single machines or sets of machines. IT infrastructure tends to focus most of a few operating systems and saw the benefit of interoperable and interconnected systems.


There would be challenges to bring such a disparate environment into a single platform, or at least something that acts as one platform. Organizations should ensure that they don’t lose the security benefits that disconnected systems bring. Building a single, inter-connected system greatly increases the risks from cyber and malware attacks. Security, from the beginning should be built-in and not added at the end of the projects. Regardless of the risks, industrial users are more and more seeing the benefits of making such systems. Through proper use of data already created, manufacturers radically could boost efficiencies as well as cut the costs of maintenance.

As the Internet of Things devices and sensors continue falling in price, the challenge is to make the best use of collected data. IT programs provide ways and processes to help integrate operations and information technology systems together. Making the best use of data opens up a chance to change how a business functions and not just hastening its existing functionalities.

operations technology and information technology


Manufacturing, production and distribution of energy shifts to a more digital focus today. There are some challenges that were not faced by other industries that have been experienced already in the digital revolution. Nevertheless, most now recognize the benefits and seeing the risks of ignoring the next industrial revolution. A typical manufacturing company always has kept operations and IT separate. IT includes any use of computers, networking devices, storage as well as physical devices, processes and infrastructure to build, process, secure, store and exchange all electronic data forms. Traditionally, operations technology is associated with industrial and manufacturing environments, which include Industrial Control Systems(ICS) like Supervisory Control and Data Acquisition(SCADA).

Although inherently IT covers communications as part of the information scope, operations technology has not been traditionally networked tech. A lot of devices to monitor or adjustment weren’t computerized and those that have compute sources in general used proprietary, closed protocols and programmable logic controllers or PLC, instead of technologies that afford thorough computer control. Often, the system involved relied on air gapping for security. More and more connected systems and controllers, such as a wireless sensor and actuator networks are integrated to the management of industrial environments, like those used for electric power, water treatment and factories. The automation integration, communication and networking in industrial environments is an important part of the IoT growth. Information and operations technology convergence allows more complete monitoring and more direct control, with easier data analysis from complex systems anywhere in the world.


The modernization of operations technology via information technology integration brings about the consideration required when it comes to security. A lot of operational technology systems were never designed for remote accessibility, thus connectivity risks were not taken into consideration. These systems may not be updated regularly. The operations technology systems vulnerability could leave companies and organizations and vital infrastructure at risk of industrial sabotage and espionage.


In todays’ fast-paced world, there are a lot of benefits that the convergence of operations and information technologies could bring. These include the following:

  1. Increased control over distributed operations.
  2. Reduced operating expenses via eliminating redundant resources and processes.
  3. Consistent risk management in technology domains.
  4. Enhanced security via an integrated approach for cyber-security on both categories.
  5. Improved management and governance of systems.
  6. Enhanced overall plant safety.
  7. Continuous assessment, implementation as well as maintenance processes.

I.T and business technology practice combine to accelerate the transformational use of data, extensive enterprise manufacturing intelligence application, changes in the provider and practitioner market and adoption of advanced technologies to drastically enhance performance, precision and efficiency of  manufacturing.

The benefits and results could be achieved if information technology and operations technology work together as a cross-functional unit, understanding the systems of each and the value that both brings to an organization. The level of organization requires the staff from IT and OT to be cross-trained as well as a robust change management processes should be in place.

The convergence of OT and IT has the possibility of bringing clear advantages to organizations, it has become clear that information technology has to better serve operations technology and optimization of OT data.


The Sixth Sense device is a gateway between the real world and the digital world

Sixth Sense Technology

Sixth Sense if a gestural interface device that is composed of a neck-worn pendant containing a camera and projector. The Sixth Sense technology was developed in the year 1997 as a device worn on the head. In 1998, it became a neck worn object. However, the name for this tool was not published and coined until the year 2001.

The wearable computing technology is also described as a Synthetic Synsthesia of the Sixth Sense with the belief that the wearable digital and computing content could act in addition to the five traditional senses. The camera and projector of the device are connected to a mobile computing device that is inside the user’s pocket. The projector will project visual information that allows surfaces, physical objects and walls around to be utilized as interfaces. The camera on the other hand recognizes and tracks the hand gesture of the user and physical objects using computer vision-based techniques.

The device processes the video stream data which is captured by the camera and monitors the colored markers locations at the tips of the fingers of users. Sixth Sense is one of the products in the beginning of the new era of technology wherein engineering would reach new milestones. Simply put, the wearable gestural interface enhances the physical world with digital content. Moreover, it enables the use of natural hand gestures for interacting with the information given. It is based on concepts of augmented reality. The amazing Sixth Sense technology is a blend of numerous wonderful technologies. The thing that makes it magnificent is the great integration of all the technologies and presents it into one economical and portable product. It associates technologies such as hand gesture recognition, image capture, processing and manipulation among others. It superimposes the electronic world in the real world.

Like the senses, Sixth Sense enables people to perceive information regarding the environment in various ways. Moreover, it also aims in perceiving information. It is in fact about understanding information more than one’s available senses. These days, it is not only the physical world where people could get information, but the electronic setting as well which has become a part of life. The digital world today is as important to people as the environment. With the internet, the digital field could be expanded a lot of times. The technological gadgets enable people to communicate with the digital world.

It makes sense to conclude that the Sixth Sense technology is a gateway between the real and the electronic scenario. The technology enables people to be part of the physical atmosphere and still access digital information that exists on the World Wide Web through natural gestures for interacting with data. It attempts to free content from its confines through integrating seamlessly with reality and so making the whole world one’s computer.

The device is connected to the cloud and uses numerous search engine application program interfaces such as Amazon APIs and more. Although it connects a user to the internet scenario, it still allows access to all dynamic content and data while a person continues to be in the physical setting. The device does not always make use of the web but also uses many of the available software on the device and mobile phone.

Making India as the worldwide destination for electronics manufacturing

The Ministry of Electronics and Information Technology in India embarked on an ambitious program to make the country a global hub for the manufacture of electronics through incentives for foreign players to ‘Make in India’. In the bid to make the country a world hub for electronics manufacturing, the government embarked on this program, with amendments made in the Modified Special Incentive Package Scheme. Also, the government has laid down a vision of ‘Net Zero imports’, wherein all electronics would be produced within India by the year 2020.


While work is underway, the biggest challenge for the Indian government is to improve the domestic electronics manufacturing industry, aside from the lucrative mobile industry. One of the ways of boosting the industry is improve IT training. Admitting the challenges ahead, the Ministry of Electronics and Information Technology senior official declared that the review plan has just begun. The idea is to enhance India’s electronics manufacturing to achieve the zero imports target as early as possible. Furthermore, the plan is to provide subsidy to allied manufacturers and not the mobile ones.


Figures display that other sectors in the electronics field would be hard pressed even with the incentives provided by the government to match the story of mobile growth. Data from the ministry reveals that mobile phones manufacturing has reached 22 crore in 2016-2017. When it comes to value, the sector is estimated to be at Rs 90,000 crore in 2016-2017.

Electronics manufacturing in  India


The vision of making India digital is possible with enhanced Information Technology training. The most crucial aspect of this is the digital governance and to link bank accounts to Aadhar cards to avoid benefits. This is a strategy that officials claim could help in transforming India. The electronics industry of India is one of the fastest-growing and biggest industries in the world. It comprises electronic products and components to manufacture these products. The industry in 2015 was valued at $75 billion, despite the weak global economy. The sector underwent an evolution from primarily a consumption-driven market into one with manufacturing capability that caters to both local and overseas demand.

The ESDM or the Electronic System Design and Manufacturing sector offers lucrative opportunities for investors. The FDI or the Foreign Direct Investment equity inflow witnessed an increase in the last couple of years. Government initiatives provide an impetus to the electronics manufacturing industry. Digital India aims in ensuring all government services will be accessible to the people electronically. With the growth of revenue that is driving demand for electronics and the focus of the government for e-governance initiatives, Digital India is more likely to spur the growth in the sector. Furthermore, there is also a considerable demand for electronics that are high-end. The field of appliances and consumer electronics is predicted to grow at $20.6 billion by 2020.


India boasts of a huge talent pool with strong capabilities in design. The work force is not only skilled, it is also cost-effective. Additional boost is provided in this field via a host of skill enhancement and development initiatives. This resulted in a big number of global companies setting up manufacturing unites in the country. To make India the worldwide hub for electronics manufacturing, a budgetary provision of $114 million was made towards incentive schemes such as EDF or Electronics Development Fund and M-SIPS or Modified Incentive Special Package Scheme in fiscal year 2017-18. The boost in allocation was made to keep pace with the growth of the number of investment proposals received within the industry. This likely would reduce dependence on imports.


Technology-backed initiatives would help India become a more transparent economy. The government budget proposed a slew of digitalization initiatives, which include optical fiber network expansion, launch of the ‘Digi Gaon’ initiative that’s aimed to provide telemedicine, skills and education through technology and new schemes for promoting use of the mobile app BHIM. The budget proposals are transformational and is designed to make the country a transparent economy. Highlighting the underlying technology trust on programs across-the-board, which includes relating to rural India, the Minister declared that rural has also become a part of the digital transformation. Now, the true aspiration lies in India’s rural economy that’s waiting to be tapped for extraordinary growth. After the Prime Minister’s move, the Union Budget gave a huge push towards India digitalization. The Union Budget has incentives that would help ease the digital transaction to eliminate black money.

Making India the electronics manufacturing hub in the world is transformational. It has inclusive budget that is digitally empowering and is designed to make India the top destination for the manufacture of electronic products.

Dot NET development could provide the right business technology very efficiently

The .NET platform is a major Windows component which supports building and running desktop applications and internet services. .NET development has become a very good venture for many software and web developers for years now. .NET also provides simple development and deployment as well as support for various programming and the management of an execution environment.

The framework has a class library that could be used in developing applications. It’s a great methodology that enables Microsoft to define the next business shift. Now, Microsoft offers more vision and influence on the shift compared to other vendors. The development of .NET also includes technologies such as ADO.NET, Windows Presentation Foundation, Windows Communication Foundation and ASP.NET.

Developers of the Microsoft platform could enjoy several benefits. Businesses these days are looking towards their IT departments to justify their presence in the company and information technology could boost revenue or minimize the cost. For any business today, helping its information technology departments align their goals, it is necessary to choose the right technology to make and develop strategic apps. The .NET platform by Microsoft can effectively and efficiently do this. Before one determines and should understand the true advantages of developing solutions for the framework, it is important to comprehend the various application types that one could build with it.

Some of the apps that can be built with the platform include customer relationship management, websites, accounting applications, warehousing apps using hand-held devices or mobile phones, inventory/product apps, incorporating with online partners, XML web services, value chain and hand-held applications. It is composed of library of classes that are reusable, which are small components that help developers in building applications. Furthermore, it also comprises of a development environment so that developers could rapidly and graphically create apps.

Microsoft, as well as other vendors provides numerous sample codes, books, specialized components, articles and other resources to help the transition to the framework easy. .NET was considered as the future development of Microsoft and to this day has lived up to it despite the existence of other platforms and frameworks. In fact, the release of the MS Windows code called Longhorn was built upon the framework. This means that any investment in .NET will surely last many years. The functionality provided by the class library is available to all languages, which result to a consistent object model, regardless of what programming language a developer may use.

.NET additionally allows developers and system administrators to specify method level security and utilized industry-standard protocols. These include SOAP, XML, HTTP and TCP/IP to facilitate the distributed app communications. This way makes computing much secure because developers cooperate with network security devices instead of working on security limitations. The platform simplifies the process of development by distinguishing the app logic and presentation logic and making code maintenance much easier. Moreover, it makes it easier to deploy applications and take care of details of loading and finding the components and some application requirements even if different versions of the same application exist on a computer.

Industry experts declare that the Information Technology industry is growing steadily

The IT spending is likely to go up, contradictory to what others think that it is slowing down. Disruption in the information technology and services industry were making new opportunities. Some other sectors are hiring people with background in computer science. For instance the Tourism industry in India wherein places of interest could be geo tagged to leverage the IT industry to educate and entertain tourists.


Nasscom declared that the IT sector was not static and in fact is growing. Even for non-techies, the industry is creating a space for everyone. The doubling of the speed of computer processing every eighteen months or known as Moore’s Law, is only a manifestation of the bigger trend that all changes in technology happen at exponential rate.


Definitely, there are various fields that depend on Information Technology, such as the following:

Energy – solar power, that relies on nanotechnology, which is affordable enough as well as powerful enough for powering the whole world within twenty years.

Genetics – In ten years, everybody will have digital copies of genome, which lead to personalized medical therapies to the individual genetic makeup.

Neuroscience – Projects that reverse-engineer the brain would build a synthetic, full model by the year 2029, providing people a bigger insight to how the brain thinks.

Nanotechnology – As robots become smaller and smaller, people would be able to insert them to their bodies in order to repair aging or damaged tissue.


The exponential growth of the IT industry creates a very different scenario of the future and this is not intuitive. Problems now that appear intractable can be eminently be solvable in the not-so-far future. This not only inform planning and investing for the future but should also change that one thinks of as possible for humans. Sooner, things that are impossible and unimaginable before might be within reach. IT industry trends that continue to impact the world include the following:

  1. Smart Home Tech and IoT. Now, larger organizations already are well-versed in uniform user experiences, such as Apple, Google, Amazon and more. With more involvement, there would be several advancements on this aspect in the years to come.
  2. Machine Learning. Machine learning has taken several massive steps forward in recent years, even emerging to help and boost the core search engine algorithm of Google. Throughout the remainder of this year, expect to see updates on machine learning emerging across the board, entering nearly any kind of consumer app one could think of, from providing products that are better recommended, based on prior history of purchase to improve the user experience of an analytics application.
  3. VR and AR. Major steps forward are emerging for AR and VR, respectively Augmented Reality and Virtual Reality technology. The market is ripe for VR and AR and there are several early-stage tech and devices for these apps. Be ready for VR and AR versions of practically everything as well as ample marketing opportunities.
  4. Automation. Marketers mostly would be pleased to learn that automation would be a bigger mainstay this year, with advanced technology allowing automation of tasks that are previously human-exclusive. When machine learning is combined with automation, everything could boost much faster, making this year a truly landmark year.
  5. Physical-Digital integrations. Mobile devices slowly have been adding technology into people’s daily lives. It’s rare to see someone without a smart phone, giving access to infinite information in the real-world. Online brands, such as Amazon would begin having more physical products, such as Dash Buttons as well as physical brands like Walmart would have more digital features, such as product trials and store maps.
  6. Humanized Big Data. Big data has been a huge topic for the past five years or more, when it begun making headlines. Mass quantities of data gathered, which people now have access to, could help in everything, from planning better medical treatments to better marketing campaigns execution. This year sees more advancements of humanizing Big Data, looking for more qualitative and emphatic bits of data, projecting it in a more accessible and visualized way.
  7. Everything On-Demand. Today, people are getting used to having everything on demand through phone applications. This is developed even further today. There are thousands of available applications for food deliveries, get rides, even a place to stay for the night.

Businesses prepare for marketing strategies accordingly. Whatever the case may be, it is still fun to consider everything that is coming next. The IT industry is growing and is seen to grow more as demands and requirements continue to evolve. Trends will impact the way businesses are done, how people get on with their day-to-day lives.

CIOs focus on transforming the user experience

Almost every CIO has faced the challenges of disrupting the status quo, building a platform that drives business results and for change. Today, with the changing requirements and the continuous evolution of technology and the internet, more and more CIO’s are focusing on transforming the user experience. Tech-savvy employees are more and more expecting digital solutions at work to be more like the easier software at home.

user experience


CIO’s should develop a keener understanding of what users want and need, based on how they work. Rewards will go to the people who get it right. A research shows that design-centered businesses, which place more value of UX instead of their peers achieve higher equity valuations and productivity gains. However, if solutions fall short, employees could turn to outside software or ‘shadow IT’ that can carry possible security risks.


A better UX or user experience proves to be a major tech disruptor. Although people may not exactly be becoming more technically proficient, nevertheless, they have become more comfortable in using their tablets and phones to download music, look for the nearest movie theater or pay for purchases. This raises the bar for UX to work as well and that is disrupting the current IT models that are more focused on features and functions than the end-user needs.


So, what constitutes a good user experience? A good user experience should be intuitively easy and simple to use. It should be personalized for the employee and most of all, it should empower end users to be more productive and effective. Also, the UX should be consistent across mobile and desktop environments so that employees need not relearn new commands for various devices.


Before, creating a product that worked simply as advertised could have been a good reason for consumers to purchase it. Nowadays, where competition is fierce, the focus should be on differentiating not just in engineering quality and price, but on delivering a true user experience as well.

The growing focus on the user experience is not only a fad that some marketing gurus promote to gloss over their badly engineered products. As a matter of fact, a good UX relates directly to commercial success. A well-crafted user experience today is a main product differentiator, and could build customer stickiness and brand loyalty that otherwise is hard to achieve. While the user experience may be as complex as it’s satisfying, another relevant part of a good UX is usage ease, with itself translates directly to increased sales.

For the past four decades, enterprise software providers emphasized benefits like richness of features, scalability, reliability and robustness. In this scenario, the user experience had second billing. Developers, historically have the tendency to forget about the end use and most organizations pressured businesses to use monolithic, cumbersome software. However, these days, the focus has changed from features to a user experience nearer to those chosen outside the office.



  • Increased employee productivity
  • Increased existing software licenses use
  • Lesser data errors and so lower costs
  • Lower training costs
  • Lower load on IT service desks
  • Fewer change requests
  • Faster IT issues resolution
  • Cost and time savings with cloud and mobile access
  • Savings from updating rather than replacing existing software


  • Higher retention rates
  • More satisfied employees
  • Better performance
  • Greater internal collaboration and cohesion

User experience gains are not limited to internal operations. Take the case of an online retailer with a shopping website that’s easy to use could achieve higher conversion of prospective buyers into customers, increased traffic to the website, higher sales per customer, lower visitor drop-off rates and more. Always, UX has mattered, but over the past few years, it became a key to success of a product. Technology has dramatically changed for both customers and users, but consumer products moved much faster than enterprise software and set new standards on the way that people work and interact with technology. Now, consumer experiences set the bar for what users expect to see in their work lives.


Clearly, good user experience is good for business. Studies reveal that organizations investing in user experience see a lower expense of customer acquisition, lesser support cost, increased customer retention and market share.

With the increasing need for a great user experience, more and more CIO’s are focusing on transforming and making the user experience great.

Facebook focuses on some of the biggest names on the platform for video shows

Facebook Video Creator

Facebook at present focuses on some of the biggest names on the platform to create video shows. Furthermore, it recruits its top publishers for exclusive shows. The social media giant is exploring huge deals with companies to produce original video shows that would provide entertainment to engage more and more people all over the world.


Facebook is no doubt a social media giant. It has signed deals with Mashable, Conde Nast and Refinery 29 to produce exclusive and original video shows. The companies join a list, which includes Vox Media, BuzzFeed, Group Nine Media and Attn. Most of these companies already are being paid by Facebook to produce on-demand and live video for the news feed each month. Facebook search now is much easier. This is the social media’s attempt to turn the video tab to a YouTube-like experience. Facebook, since the last part of 2016 has been on the lookout for entertainment content that would engage all the more Facebook friends.  It would distribute and fund on a redesigned video tab on its mobile application. FB is looking towards funding shows in two tiers, the original shows, calling it hero units that would be 20 to 30 minute scripted and unscripted shows that FB will fully own as well as spotlight shows that would be shorter, 4 to 10 minute formals but not owned by FB.

Moreover, FB is looking at six broad genres, which include sports, science, pop culture, gaming, lifestyle and teens. Facebook originals budgets are in the $250,000 as per episode, which puts them in the low-end cable TV range. Budgets on the one hand for spotlight shows sit from $10,000 and $40,000 per episode. Most deals of FB for video shows are within the spotlight program. Partner companies sold numerous shows to FB for spotlight that would exclusively remain on the shows for just a period of time. Sources said that spotlight shows are Facebook exclusive for seven day or a week. After this, the content owner is free to distribute it on their own applications and websites. A couple of weeks after the FB premiere, spotlights shows could go to YouTube as well as other platforms. This varies from Facebook originals or the ‘hero’ unites that would be completely owned by FB. Facebook for the originals is in talks with and is purchasing shows from bigger TV networks and production companies and some of the top digital publishers on its platform. The number of FB originals would be lesser compared to the number of spotlight shows.

One integral distinction for spotlight shows is that basically, Facebook is funding the cost to product content. After the social media giant recouped the cost through running mid-rolls during episodes, it would split any additional ad revenue with owners of content. The same as YouTube, FB would take a 45 percent cut. Mark Zuckerberg, Facebook CEO said that FB is willing to fund content today. Its goal is to create an ad program, which could support shows without FB having to fund it upfront. FB originally wanted to release it’s vide shows late of this month and then in June in time for the Cannes Lions Festival. This has been pushed back as the social media giant gets to work in redesigning the video tab and determine how shows would be promoted and distributed. This is a new and big endeavor and FB have been super responsive in terms of pitches and being creative.

The move is not entirely new territory to FB, since it has done deals with media companies providing them income in exchange for using the FB Live video broadcasting platform, for example. Those were aimed in acquiring outlets with audience building exclusive content only for FB, as a way of driving eyeballs towards the new format. Facebook purchasing its own content, from both outset and via licensing could result in a more Amazon or Netflix Prime Video-style outcome, with owned content as the driver for the rest and vice-versa. FB is more inclined to use anything that it produces primarily as a spark for getting third parties to create however.

Creating their own original content library, which include big audience draws such as sports, can help FB chart a better path to monetization for itself and for other partners already using the network to push their videos. Ultimately, this would lead to more video content that in turn will result in stickier, bigger audience and the truly lovely DAUs that Facebook loves so much. This move would also make the social media platform as irrefutably a media company. This is interesting, given the stance on how the FB algorithms handle news distribution at present.

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